01
Processing
Wait for the stated processing window and avoid creating duplicate requests. Keep the withdrawal order reference.
- Order ID
- Requested amount
- Request time
- Payment destination
RajSpin article
How to read a withdrawal status
What processing, completed and rejected withdrawal states usually require next.
Open the related guide02
Completed
Compare the destination account statement and the order reference. A completed app status may still require the payment provider’s normal posting time.
- Match amount
- Match destination
- Check provider statement
03
Rejected or failed
Read the reason shown, correct only that issue and resubmit when the app permits it. Never send a password or OTP to someone offering to unlock the withdrawal.
- Identity mismatch
- Payment detail error
- Account review
- Support escalation
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